The Benefits of Emotional Intelligence

Emotional intelligence skills should not be underestimated.  There is mounting evidence showing a correlation between organizations where EQ skills are high and their bottom line profitability and capacity for growth.

For example...

• Partners in a multi-national consulting firm were assessed on emotional intelligence skills: those high on EQ secured £1.2 million more profit for the organisation.
• Insurance agents in a US company found employees high in EQ outperformed their counterparts by over 100 per cent.
• A recent survey of managers in a UK supermarket chain shows managers with good EQ skills suffered less stress and outperformed their peers. (UMIST 2001)
• The Centre for Creative Leadership found the primary cause of career derailment amongst top executives was the lack of EQ.
• Being emotionally self-aware, showing empathy and problem solving skills are better predictors of sales success than sales techniques alone.

"There is a hard case for soft skills"   Daniel Goleman

For further information about the four key skills of emotional intelligence [click here].